Opening Hours
Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 08:30-12:30
Sunday: Closed
About Norwich
Planning a trip to Norwich or the surrounding Norfolk countryside? Our Norwich car hire branch is ideally located just south of the city centre, close to the A146 and Norwich railway station, making it simple to collect your vehicle and get on the road quickly.
With your own hire car, you can explore the historic streets of Norwich, visit Norwich Cathedral, or browse the independent shops and cafes in the Lanes. The nearby Norfolk Broads offer beautiful waterways perfect for a day out, while coastal destinations like Great Yarmouth and Cromer are within easy reach for longer drives.
We offer a wide choice of vehicles, from small hatchbacks for city travel to spacious SUVs and vans for family trips or moving needs. All rentals include transparent pricing, fast online booking and friendly local support from pickup to return.
Choose us for affordable and flexible car and van hire in Norwich.
Looking for more East Anglia availability? Visit our Ipswich branch.
Speak to the NORWICH team
Car Hire Norwich, Prestige Car Hire Norwich, Car Rental Norwich, Car Hire Deals Norwich, Vehicle Rental Norwich, Holiday Cars Norwich
Frequently asked questions
Find answers to common questions about our car and van hire.
- A valid passport AND valid driving licence (both in date)
- 2 x Proof of address *
- A credit or debit card in your own name
- A DVLA check code obtained from the DVLA website no more than 21 days before the rental start date, codes can be generated using the following website here
- Additional drivers must present a valid passport AND valid driving licence along with a DVLA check code
*One must be the credit card statement/bank statement for the credit card/debit card being presented for deposit and additional charges. The other should be a formal document (eg. utilities bill) both dated within 8 weeks of date of hire
Vehicles are subject to limited miles as follows:
- Rental duration of 1-14 days is limited to 100 miles per day
- Rental duration of 15-27 days and over is limited to 70 miles per day
- Rental duration of 28 days and over is limited to 2000 miles per 28 days
Excess miles will be charged as follows:
- All vehicles, excluding Luxury & Elite vehicles, @ 15p+Vat per mile
- Luxury & Elite vehicles will be charged @ 50p+Vat per mile
Switch works with a wide range of Manufacturers and, as such, we are unable to display every available vehicle within each category on our website. Our policy is to display the most appropriate vehicle within that particular category at any point in time. The definition of 'Or Similar' is the provision of a vehicle of comparable size, body type and rental value to the vehicle being displayed. Please note, due to the number of Manufacturers we deal with, we may supply a vehicle from an alternative manufacturer.
In the unlikely event that a vehicle from the category booked is unavailable Switch will supply a Free Upgrade. A Free Upgrade is defined as a vehicle which has a greater rental value than the category booked.
Reservations made via the Switch website are at special rates which reflect our Cancellation and No-show policies.
Reservations confirmed and pre-paid on-line
If you cancel your pre-paid reservation within 24 hours of placing the booking Switch will issue a full refund. If you cancel your reservation more than 24 hours from time of making the booking no refund will be made. All bookings cancelled less than 48 hours from the pick up date and time are non refundable. Please note if appropriate I.D., the necessary payment/deposit is not produced at time of pick up or the Terms and Conditions are not adhered to in any way, and the rental cannot proceed, no refund will be made. Cancellations may be made on this website and a cancellation number will be emailed to you - please retain this for your records.
NB: No cancellations can be made on the website after the rental start date & time. In these instances you should request the pick up location to action on your behalf.
Reservations confirmed on line but paid on pick up
No charge will be made for cancellation of a reservation that has been confirmed on line for payment on pick up.
Reservations confirmed off line by the Switch location
You may cancel your reservation at any time up to 48 hours before the check-out time without charge. Cancellation should be made direct with the Switch location (by telephone or email).
If you cancel after this time, the Switch location may charge your credit card in accordance with the agreement made at the time of confirmation, subject to a maximum amount equal to the value of the hire.
Drivers of vehicle categories Prestige, Luxury and Elite must be aged 30 or over.
The additional daily charges of 35.00 (incl VAT) applied to drivers aged 22-24 is included in the quote provided.
Please note: If you cannot fulfil the stated ID requirements please contact the renting location prior to booking to discuss options.
Vehicles are subject to limited miles as follows:
Excess miles will be charged as follows:
Please note all payments/charges/refunds are processed in Pounds Sterling (GBP). Switch cannot be held responsible for fluctuations in exchange rates or for losses which may arise due to changes in currency exchange rates
Switch works with a wide range of Manufacturers and, as such, we are unable to display every available vehicle within each category on our website. Our policy is to display the most appropriate vehicle within that particular category at any point in time. The definition of 'Or Similar' is the provision of a vehicle of comparable size, body type and rental value to the vehicle being displayed. Please note, due to the number of Manufacturers we deal with, we may supply a vehicle from an alternative manufacturer.
In the unlikely event that a vehicle from the category booked is unavailable Switch will supply a Free Upgrade. A Free Upgrade is defined as a vehicle which has a greater rental value than the category booked.